Everything you need to know about The Local Gem
Yes - your listing, profile, reviews, and contact info are free forever. No hidden fees.
No credit card required. You get 7 days of Premium automatically, then keep your free plan if you don't upgrade.
Under 5 minutes. Add your services and location, and you're live in our directory.
Yes - guest booking is supported. Clients pick a time, enter their info, and confirm.
You keep all free features. Premium tools like booking and marketing just pause until you subscribe.
Built for independents - no bloat, no contracts, a genuinely useful free plan, and a marketing engine that fills your empty slots.
Annual plans are billed yearly and can be cancelled anytime. Your premium features stay active until the end of your billing period.
Yes, you can cancel at any time. Your premium features remain active until the end of your billing period.
Your premium features activate instantly - premium badge, top search placement, chat replies, booking manager, and more.
Absolutely. All payments are processed securely through Stripe. We never store your card details.
Click "Forgot Password" on the login page and enter your email address. You'll receive a password reset link within a few minutes.
Search for your business, click on the listing, and select "Claim This Business." You'll need to verify your ownership through email or phone verification.
All purchases are non-refundable. We encourage you to use our free 7-day trial to evaluate premium features before purchasing. See our Billing & Refund Policy for details.
Contact us at privacy@thelocalgem.com with your account deletion request. We will process your request within 30 days. Note that if you have a paid membership, no refund will be issued upon account deletion.
Use the "Report" button on any review you believe violates our guidelines. Our moderation team will investigate and take appropriate action.
Yes, many salons on The Local Gem offer instant online booking. Click "Book Now" on any salon listing to schedule your appointment.
Haircut prices in Texas typically range from $20 to $75 depending on the salon, stylist experience, and service complexity. Premium salons may charge $100 or more for specialized cuts.
Balayage typically costs between $150 and $350 depending on hair length, the colorist's experience, and salon location. Some premium salons charge $400 or more for full balayage.
Balayage is a freehand painting technique that creates a natural, sun-kissed look. Highlights use foils for a more uniform, structured result. Balayage requires less maintenance as it grows out more naturally.
Classic lash extensions typically cost $100 to $200 for a full set. Volume and hybrid sets range from $150 to $350.
A basic manicure typically costs $15 to $35, gel manicures $30 to $55. Basic pedicures cost $25 to $50, and spa pedicures range from $45 to $75.
Box braids typically cost between $100 and $350 depending on length and size. Knotless braids range from $150 to $400. Both last 4 to 8 weeks with proper maintenance.
Our team is here to help. Reach out and we'll get back to you within 24 hours.
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